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Intuitive online access for your customers

Your customers can now report and track a claim as well as request quotations online.

IF Internet provides a brand new way of handling customer requests through your web site or other specified area.

Online Quotations

Quotations are handled online via a configurable interface to your InsuranceFaces system. Via 'straight-through' processing information is immediately stored, allowing the call centre to be responsive to customer requirements or close the business.

IF Internet has been designed to give your customer the best online experience possible. Differentiating you from your competitors and increasing the probability of the customer accepting the quotation.

Rather than using a wizard based system that restricts the information entered and viewed, IF Internet is intuitive. Client information is displayed as a summary screen at every stage and allows the client to manipulate details such as excess and drivers in order to influence the quotation amount.

Access to Claims

With increased public access to the internet, self-service applications are an important part of your service offerings to your clients. Not only can they improve customer satisfaction but also reduce your administration costs.

IF Internet provides an easy to use and intuitive interface to allow your clients to report a claim and track claim details through a secure interface. Configurable to your business processes and branding, your client is able to see the status and also provide information online as required.

For a demonstration on the InsuranceFaces range of solutions please click here.