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Our commitment to our customers does not end with
the delivery of a successful technology solution.
We recognise that each of our client's in-house skills,
resources and requirements are unique and we work
with you to provide tailored ongoing support for your
system.
The Harlosh team has years of experience of supporting
customers in the insurance sector and are committed
to providing excellent customer support that will
ensure your applications run smoothly.
Harlosh helpdesk
To compliment the range of support services offered
by Harlosh, our new 'Telephone Helpdesk' has now been
launched. Building on our continued commitment to
offer excellent customer support, our new helpdesk
will provide an improved level of service that includes
the following benefits:
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All calls logged and traceable |
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All calls monitored through to resolution |
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Escalation procedures in place |
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Maintains a single point of contact
for all support requests and follow ups |
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Provides continuity and reassurance
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Ensures a timely resolution |
Our new helpdesk service is
one of a number of support services that can be tailored
to your individual requirements.
For further information on
our helpdesk services or to log a call please ring:
01285 850666
between 9am - 5pm
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